Policies and Procedures

How Our Process Works


Currency

All prices listed on our website are in Canadian dollars (CAD). If you are not located in Canada and want to know how much it would convert to in your currency, you can check out the conversion with Google’s Currency Converter.

Payment Methods

paypal-payments
All payments are made through Paypal, which takes credit card, debit Visa and direct transfers from your bank account called eChecks (if you have an account with them). You do not need a Paypal account to make payments with credit or debit Visa cards. Canadians are welcome to send an Interac Email Transfer to info@alluregraphicdesign.com.

Deposits and Payment

50% deposit, 50% upon completion. A 50% non-refundable deposit is due before work can commence. The balance of the 50% is to be paid at the end of the project, once project is approved and before the final package is delivered. A deposit invoice is emailed to you at the start of the project.

Cancellations

You can make cancellations at any time. Please keep in mind that the deposit is non-refundable.

Our Portfolio and Website Credit

We reserve the right to add completed projects to our portfolio and a website credit to the footer of your website. If there is a privacy issue involved, please inform us.

Copyright for Artwork

Graphic designs created at our studio are custom-created and exclusive to each business, so the designs are yours after final payment has been made. Note that we reserve the right to use stock images where necessary (note: logo designs are 100% custom and do not contain stock images). Any concepts that are not chosen and paid for will be a violation of Allure Graphic Design’s rights if they are used elsewhere.

Revisions

Small revisions can be made after we provide the initial mockup. If many revisions are required, an additional fee may apply. You will be notified if this applies.

Abandoned Projects

A project will be considered abandoned if we have not heard from you in 30 days. You will not have any rights to use any of the work that was presented to you, unless the project has been paid in full. If we have not heard from you and you contact us after the 30 day abandonment, a start up fee may apply.

Printing With Us

We run our own family printing company at Blue Ocean Shores Printingwww.blueoceanshores.com.  Please place any printing orders through that website or advise us of your order and we’ll process it for you.  Note that some print materials may not show the exact same colour that is showing up on your screen. This is due to the fact that each computer screen tint can be different.

Contract with Allure Graphic Design

By entering into a project with Allure Graphic Design, you are consenting to be bound by the terms of these policies and procedures.

 

*Allure Graphic Design’s policies and procedures can be changed or updated at any time without prior notice to you.